Covid 19 Questions and Rules
Covid 19 Questions and Rules 

Covid 19 Information

 

  Dear Guests

We are looking forward to what’s left of the year and welcoming you to our Self Catering Apartment, we will do our very best to ensure that your stay is a pleasant and safe one.

 

Self Catering Apartment Implemented measures.

 

For Guests' piece of mind, the apartment is the only one here so no worrying about lots of other people.  It also has its own separate entrance and courtyard area.  Parking is in a private car park and your cars are next to the entrance to the apartment.

 

Check-in

This will be done by one of us and one member of the arriving party,

Mask to be warn,

this will include a quick run-through of the apartment and any questions.

 

Late check-in, can also be done when needed by Key safe, code will be texted to you on the day.

 

The apartment will be deep cleaned after every stay, given the new conditions depending on how the apartment has been left cleaning times may take longer than

4.00 pm check-in

Guests arriving will be texted this information on the day.

 

Check-out

We ask Guests to please leave the apartment clean and tidy and on time at 10.00 am.

 

General Changes

Towels and bedding are washed in Ariel Antibacterial powder Kills 99.999%.  

Guest are quite welcome to bring their own bedding and towels, please let us know.

Antibacterial hand washes will be put into both en-suites bathrooms, separate toilet, and kitchen.

Bed throws, cushions and lounge throws have been removed.

All kitchen utensils etc are dish-washed after every stay.

 

Guests’ responsibilities

  • To bring Mask for booking in
  • To remove all rubbish from bins including bathrooms and put them in the appropriate black bag provided and then put into the bin outside.
  • To remove bedding and leave it in a bag provided.
  • To remove towels and put them in a bag provided.
  • Any contents from the fridge to be removed and binned if not taken with you.

 

Complementary

We will leave a 2 pint of milk some individual Jams for breakfast but coffee, tea, and sugar will no longer be left.  Toilet rolls x2 will be left in each bathroom and toilet.

 

Important notice

 

In the event of Guest being diagnosed with Covid 19 while staying at Candlelight, they will have to self isolate and follow Government guidelines on self Isolation.  If this means Guests are unable to Travel and return to their own property, Guest will expected to pay all costs while staying at Candlelight.

 

Deposits and payments

 

If Guests are found to have contracted Covid 19 before their arrival and have to cancel we will return all payments made to the guests even up to the day of arrival.  Guests must contact us as soon as possible, please.  If Guest do not contact us and do not show up or contact us way past agreed check-in time to say they are not coming then the full payment will be taken.

 

Room only stays

 

After careful consideration, we have decided that for our and quest safety that these will not reopen until a vaccine has been found for the population.

 

Many Thanks

Barry and Anna

 

 

 

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